Repairs Mail-In Repair OnSite Service Services Reviews Contact About Us
Our Process

How It Works

We make device repair quick, transparent, and stress-free. Here's exactly what to expect from start to finish.

01
Get an Instant Quote

Use our online quote tool to select your device and repair type — pricing is shown upfront with no hidden fees. Not sure what's wrong? Walk in for a free diagnostic and we'll tell you exactly what needs to be fixed before charging you anything.

02
Choose How You'd Like Your Repair

Walk In: Come to our store at 5836 Stage Rd, Bartlett, TN during business hours. No appointment needed.

Mail It In: Ship your device to us from anywhere in the US. We process it the same day we receive it.

OnSite Visit: We come to you — home, office, or anywhere in the greater Memphis area.

03
We Fix It — Fast

Our technicians get to work on your device immediately. Most screen replacements and battery swaps are done in 30–60 minutes. We treat every device as if it were our own and only use quality parts. We'll notify you via SMS and email when your repair is complete.

04
Pick Up, Pay, and Go

Collect your device from the store, or we'll return it to you via free priority shipping for mail-in repairs. Pay securely — in person by card or cash, or online at checkin.bartlettelectronics.com. Every repair includes a 90-day warranty on parts and labor.

Ready to get started?

Get an instant quote online or walk in anytime. We're here Tue–Fri 10am–6pm and Sat 10am–4pm.

Get a Quote → Find Us
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Location
5836 Stage Rd, Bartlett, TN 38134
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Hours
Tue–Fri 10am–6pm  ·  Sat 10am–4pm